With us you can have your paintball marker checked and checked by a specialist. We offer a full tech service for many of the most popular marker models. On request, we can take over the complete maintenance, repair and overhaul of your paintball marker for you .
We offer special conditions for dealers and field operators. Please contact us via email.
The total cost of a marker repair always depends on the scope and the required spare parts. The flat fee for the technical service of a marker is 59.95 euros and already includes all costs for testing and error analysis of your marker, preparing the cost estimate, the first working hour of the technician and any small parts required such as grease and one or the other O -Ring. – However, the return shipping costs are additional.
The flat-rate costs will be charged in any case, even if no repair order is placed with us after the inspection, eg for cost reasons. When the repair order is placed, however, we will offset the flat rate against the later total price. The total price only increases if the repair takes longer than 1 hour or if special spare parts are required or have to be installed. Our technician will discuss this with you beforehand.
Depending on the difficulty of the work to be carried out, the availability of the required spare parts and the current order situation, the repair time is around 5-10 working days.
Flat rate costs for error checking, cost estimate, 1st working hour, grease etc.
€59.95 per marker. (older models at extra cost, see offer)
Working hours of the technician
We charge additional working hours every quarter hour at €15 for each additional 15 minutes.
Costs for spare and wearing
parts Small parts such as grease and one or two O-rings are already included in the flat rate of 59.95 euros. Additional spare parts such as a solenoid or, if desired, a completely new O-ring kit will be billed separately.
All spare parts are charged at the normal retail price. If additional spare parts are required, our technician will contact you to discuss this. No chargeable components will be installed without consultation.
Cleaning costs for dirty markers
Please clean your marker before sending it to us . We offer a REPAIR SERVICE , not a CLEANING SERVICE. We expect the markers to be sent to us in the same way you would like them returned. The outside of the marker should be free of paint residue, shell residue and other dirt from the playing field. The inside should also always be cleaned when the ball bursts, this also solves a large number of possible problems that can be the reason why your marker is no longer working properly. The cleaning is your business, the repair is ours. If your marker is dirty when you send it to us, our technician will have to clean it before repairing it, for which we charge an additional hour of work (59.95 euros). So please save yourself money and us work by treating your marker with care and always cleaning it properly after playing.
Shipping costs The shipping
costs are always to be borne by the customer. (return shipping). We do not cover any shipping costs for repair services. Please also note that non-free packages are generally not accepted.
– UNPAID PACKAGES WILL NOT BE ACCEPTED –
We will process your marker as soon as possible. However, there may be other markers with us for maintenance. We always process tech orders in chronological order and try to take no more than approx. 5 – 10 working days for the repair. Depending on the model and the difficulty of the repair, this period may vary. The technician will contact you after receiving your marker. This is done by phone or email. Please fill out the tech form completely.
NO PROCESSING POSSIBLE WITHOUT ORDER FORM
Please download the service form, fill it out and enclose it with the marker sent in for repair. – NO PROCESSING POSSIBLE WITHOUT ORDER FORM